Digital Card Issuance API

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>>Omaha - FSC

Proposed Workflow for Reporting a Lost/Stolen Credit Card on the Omaha Platform for Full-Service Credit

  • For Fraud, the cardholder needs to report the incident via phone. Once the card is reported Lost/Stolen, cardholders may request a new card to be issued using the β€œNew Card” flow.
APIs Included
CO-OP Endpoint
  1. /omaha/lost-stolen-presentation-instrument or /omaha/lost-stolen-account - Required
  2. /omaha/warning-bulletin - Required
  3. /omaha/hold-flag - Optional
  4. /omaha/external-status - Required
  5. /omaha/card-activation - Required
  6. /omaha/memo - Optional
  7. /key-wrap.get - Required
  8. /omaha/dci-cvv.get - Required
  9. /omaha/pin-offset - Optional
  10. /omaha/cardholder-account-presentation.get - Optional
Proposed Sample Steps
  1. Update the Card Status to Lost and generate a New PAN.
  2. Add the Compromised Card to the Industry Warning Bulletin.
  3. For cardholders enrolled to receive e-Statements, set up the statement delivery exactly as the Compromised Account.
  4. Request to remove β€œA” block on account: This is a required step as New Accounts are normally built with an β€œA” block.
  5. DEACTIVATE the account for DCI: This is a required step to set the Activation Flag to Not Activated since All New Card Accounts are created Activated.
  6. Optional - Memo for audit.
  7. The Encryption Key needs to be sent by the client in order to receive securely wrapped credentials.
  8. DCI API Request: Obtain and return CVV and Expiration Date. Add Memo for the Card Management System.
  9. Optional - PIN Change
  10. Optional - Get Cardholder Account Presentation can be used to call card PAN information from Co-op.

The Cardholder receives the plastic card ordered in step #1 by mail.

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